Terms of Service

Last updated: November 4, 2026

Welcome to Avana the Label. These Terms of Service set out the rules that apply when you access avanathelabel.com, browse our website, place an order, or use any services offered through our store.

Throughout these Terms, "we", "us" and "our" refer to Avana the Label. By visiting our website or making a purchase, you agree to these Terms along with any other policies referenced on our website.

Please read these Terms carefully before using our Services. If you do not agree with them, you should not access or use the website.

Our online store is powered by Shopify Inc., which provides the ecommerce technology we use to offer our products and Services.

1. Use of Our Online Store

By using our website, you confirm that you are legally permitted to make purchases and enter into agreements where you live.

You must not use our website, products or Services for any unlawful, fraudulent or unauthorized purpose.

You may not introduce viruses, malicious software, harmful code or any other material that could disrupt or damage the website or its users.

We may restrict or terminate access where these Terms are violated.

2. General Terms

We reserve the right to refuse, restrict or discontinue Service where reasonably necessary.

Information you provide through the website may be transmitted across different networks in order to operate our Services. Payment card information is encrypted during transmission.

You may not reproduce, copy, sell, resell, distribute or commercially exploit any part of our website or Services without our written permission.

Section headings are included for convenience only and do not affect how these Terms are interpreted.

3. Website Information

We aim to keep the information on Avana the Label accurate and up to date.

However, information may occasionally contain errors, omissions or outdated details. Website content is provided for general information and should not be relied on as the sole basis for important decisions.

We may update, remove or change website content when necessary.

4. Prices and Service Changes

Product prices may change from time to time without prior notice.

We may modify, suspend, replace or discontinue parts of the website or Services where necessary.

We are not responsible for losses arising solely from a lawful modification, price change, suspension or discontinuation of a Service, except where applicable law provides otherwise.

5. Products

Products offered by Avana the Label may be available only through our online store and may be subject to limited availability.

Returns and refunds are handled in line with our Returns & Refunds Policy.

We make reasonable efforts to show product photos, colors, descriptions, measurements, sizing information and other product details accurately. However, colors and appearance may vary depending on your screen, device, lighting and display settings.

We reserve the right to:

Limit product quantities
Restrict sales where reasonably necessary
Update product descriptions
Adjust prices
Discontinue products
Correct inaccurate product information

Nothing in these Terms affects any rights you may have under applicable consumer protection laws.

6. Orders, Billing and Customer Information

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, payment issues, product availability or unusual purchasing activity.

If an order is changed or canceled, we may contact you using the email address or phone number provided at checkout.

You agree to provide accurate and complete information when placing an order, including your:

Name
Billing information
Delivery address
Contact details

You are responsible for making sure the information submitted with your order is correct.

Please see our Returns & Refunds Policy for information about returns and refunds.

7. Third-Party Tools

Our website may give you access to features, applications or tools provided by third parties.

These services may operate independently of Avana the Label and may be subject to their own terms and privacy policies.

We do not control every third-party service available through the website and cannot guarantee its continued availability.

Any new website features or Services introduced in the future will also be subject to these Terms unless stated otherwise.

8. External Links

Our website may contain links to third-party websites or services.

These websites are operated independently and are not controlled by Avana the Label.

We are not responsible for third-party website content, products, services, security practices or privacy policies.

You should review the relevant terms and policies before using any third-party website.

9. Customer Feedback and Submissions

If you voluntarily share reviews, feedback, ideas, suggestions, comments, photos or other content, you confirm that you have the right to submit that material.

You must not submit content that:

Infringes another person's rights
Contains malicious software
Is unlawful or fraudulent
Is threatening, abusive, defamatory or otherwise prohibited by law

We may remove or restrict content that violates these Terms or applicable law.

You remain responsible for the accuracy and legality of any information or material you submit.

10. Personal Information

Personal information submitted through our website is handled in line with our Privacy Policy.

Please review our Privacy Policy for more information about how personal information is collected, used, shared and protected.

11. Errors and Corrections

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to matters such as:

Product descriptions
Prices
Promotions
Availability
Shipping charges
Delivery estimates

We reserve the right to correct such information and, where appropriate, update or cancel affected orders.

Where an error materially affects an order you have already placed, we will take reasonable steps to contact you.

12. Prohibited Activities

You must not use our website or Services:

For unlawful or fraudulent activities
To violate applicable laws or regulations
To infringe intellectual property rights
To impersonate another person
To submit deliberately false or misleading information
To send spam or unsolicited communications
To transmit viruses or malicious software
To unlawfully collect another person's personal information
To interfere with the security or operation of the website
To attempt unauthorized access to our systems

We may suspend or terminate access where prohibited activity is identified.

13. Availability and Limitation of Liability

We work to provide a reliable and secure website, but we cannot guarantee that the Services will always be uninterrupted, error-free or available.

Website availability may occasionally be affected by maintenance, technical issues, third-party services or circumstances outside our reasonable control.

To the fullest extent permitted by applicable law, Avana the Label and its service providers will not be liable for any indirect, incidental, special or consequential losses arising from the use of the website or Services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any rights or remedies that cannot legally be excluded under applicable consumer protection law.

14. Your Responsibility

You agree to be responsible for any losses, claims or expenses arising from your unlawful use of the Services, infringement of another person's rights, or material breach of these Terms, to the extent permitted by applicable law.

15. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to be valid and enforceable.

16. Ending Use of the Services

These Terms remain in effect while you use the website or Services.

You may stop using our Services at any time.

We may suspend or terminate access if you materially violate these Terms, engage in unlawful activity, misuse our Services or create a security risk.

Any outstanding payment obligations or rights that arose before termination will remain unaffected.

17. Entire Agreement

These Terms, together with the policies and notices published on our website, form the agreement governing your use of Avana the Label's Services.

If we do not immediately enforce a provision of these Terms, this does not mean we have waived our right to enforce it later.

18. Governing Law

These Terms and any agreements relating to our Services are governed by applicable law, subject to any mandatory consumer protections that apply where you live.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be waived or excluded.

19. Updates to These Terms

We may revise these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

The latest version will always be available on this page.

When changes are made, the "Last updated" date at the top of this page will be revised.

By continuing to use the website after updated Terms take effect, you agree that the revised Terms will apply to your future use of the Services, where permitted by law.

20. Contact Information

If you have questions about these Terms or need help with your order, please contact our customer care team.

Email: info@avanathelabel.com
Phone: +1 564 224 8052

Customer Care Hours

Monday to Friday: 9:00 – 18:00
Saturday & Sunday: Closed